• Understanding the process - detailed explanation of all the stages: roles and responsibilities; consultation; notification; voluntary or compulsory; selection criteria; meetings, appeals and other issues
• Timescales and project milestones - when might redundancies be announced? What are the financial constraints, business imperatives and legal considerations?
• Common redundancy pitfalls - and how to avoid them
• Financial entitlements - redundancy pay, compensation, tax, pension and mortgage protection schemes
• Non-financial or contractual issues - restrictive covenants
• Helping employees through redundancy - counselling, Outplacement Services and individual career development planning
• Managing survivors - training or coaching, team building and managing careers

At New Horizons we also encourage you to think about supporting your managers who will be closely involved with this process. We offer a Redundancy Management Training Programme that can be tailored to meet your organisation's needs. What are the likely skills and knowledge requirements of these 'front line' managers? How best can you equip them for the project ahead? We can help with issues such as:

• Announcing redundancies - the dos and don'ts
• Preparing your announcement - understanding your audience
• Delivering difficult messages - understanding your personal communications style
• Dealing with the emotional fallout - listening, supporting and encouraging (across the range of individuals and teams)
• Maintaining motivation and professional standards - during times of transition
• Managing for the future - influencing organisational culture and inspiring new teams to success

Making redundancies is never easy - but New Horizons can help you to manage the redundancy process as professionally and effectively as possible.